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Event: 18 Nov 2011

Date / time
All Day

An introduction to and explanation of the Financial Ombudsman Service (“FOS”) system, its aims and values including the overriding requirement to make decisions which are “fair and reasonable”, how codes of practice fit into the legal and FOS systems and  the effect of recent caselaw and incoming legislation.

Dr Summer is the 2011 Winner of the BILA Book Prize for her book “Insurance Law and The Financial Ombudsman Service” published by Lloyd’ sList/Informa Law


Dr Judith P Summer


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